Communications Management

OUR ROLE

Tel Tech Services enhances every aspect of your operation and performance through effective management of your voice and network services. Together, we select the products and services that match your business requirements.

Tel Tech Services analyzes your needs and builds a customized solution designed to improve your competitive advantage and increase your profitability. Tel Tech Services works with several carriers to provide a competitive and unbiased market evaluation. Tel Tech Services becomes the central contact between your organization and the vendors you select. This enterprise system approach gives you the most effective diagnostic and problem resolution interface available, a single point of contact for all communication issues.

LOCAL TRUNKING AND FACILITIES MANAGEMENT

Tel Tech Services will engineer proper trunking facilities and coordinate the installation of all voice, data, and video applications, thereby ensuring the integrity of the application.

LONG DISTANCE, LOCAL, AND WIRELESS RECOMMENDATIONS AND IMPLEMENTATION

Tel Tech Services provides ongoing negotiation with carriers on your behalf. Goals include increased savings, enhanced billing, and efficient and proactive service. Tel Tech Services coordinates all billing and service implementation, ensuring vendors perform to contractual obligations.

CUSTOMER SERVICE CONTACT

Tel Tech Services is the central point of contact for your communication needs including service interruptions, diagnostic testing, billing information, and general information.

HARDWARE EVALUATION

We assist in developing strategies to lower the cost of your existing computer and telephone equipment.

SOFTWARE IMPROVEMENTS

We analyze the effectiveness of your software and assist in capturing additional benefits through expanded integration and better efficiencies.